My Account

A tour of everything on your My Account page.
Where: Tap "My Account" in the main menu.

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1. You'll see a row of tabs: Clubs (below), Exhibitions/Quizzes/Elections/Polls/Camp-Workshop/Meetings/Announcement/Volunteer (see the Events Help section), Learning (see the Learning Help section), Stats (below).
2. Outside the tabs at the top: Billing (below) and Website (below, branded clubs only).

Everywhere you're connected to a club, all in one place.
Where: Tap "My Account," then the "Clubs" tab.

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1. If someone has invited you to co-manage a club, a message appears at the top: "Co-Admin Invites Waiting On You" — tap it to Accept or Decline.
2. Created (clubs you registered) — see "Creating & Editing Your Club Profile."
3. Claimed (a listing you've confirmed you own) — see "Claiming an Unclaimed Club" below.
4. Co-Admin — only your granted-permission buttons show.
5. Pending Claim — "Pending" (still reviewed) or "Sent Back" (tap to resubmit).
6. Member — see "Joining a Club" below. Shows expiry, Leave/Upgrade/Renew/Cancel Request, Payments.
7. Pending Member — "Pending"/"Payment Awaited" + Cancel Request, or an appeal link if blocked.

Telling us you're the real person in charge of a club already listed but marked "Unclaimed."
Where: This starts on that specific club's own page, not My Account.

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1. On that club's page, tap "Is This Your Organization?"
2. Fill in "Explain your role at this organization" (e.g. "I am the current Secretary").
3. Upload a Supporting Document — something that helps prove it.
4. Submit it.
5. Track it in My Account → Clubs → "Pending Claim": "Pending" (wait) or "Sent Back" (tap the club to resubmit).

Becoming a member of a specific club you've found.
Where: That club's own page, tap "Join."

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1. If the club offers membership tiers, pick one.
2. Free tier: you're a member right away, no payment.
3. Paid tier: Pay Online (instant) or Pay Offline (reference + proof, reviewed by the team).
4. Check My Account → Clubs → "Pending Member" while it's reviewed (unless instant approval).
5. Once approved, you move to "Member," where you manage your membership going forward.

Reviewing and handling everyone connected to your club.
Where: My Account → Clubs → "Members" on your club's card.

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1. All Members — full list of current members.
2. Requests (shows a number if waiting) — for each: Accept (in right away), Send Back (type what you need, shown to them), or Reject (type a reason, shown to them).
3. Leave Requests — Accept (removed) or Reject (stays a member).
4. Import History — record of past bulk imports (a separate, more advanced feature).
5. On any existing member: Block (type a reason, shown to them) or Unblock (confirm first).

If you have co-admins, some of what they create might need your sign-off before it goes live.
Where: My Account → Clubs → "Approval" on your club's card.

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1. See a list of items waiting for review.
2. Tap an item's title to open and read it.
3. Tap "Approve" to let it go live, or "Send Back" if not.
4. If it's a self-reported award, the buttons are different: "Confirm" (yes, it really happened) or "Decline" (not accurate).
5. Item types that can appear here: Camp/Workshop, Meeting, Election/Poll, Exhibition, Announcement, Volunteer, Publication, Resource, Award, Learning Course.

A spotlight of members you personally choose to highlight on your club's page.
Where: My Account → Clubs → "Featured."

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1. Type a member's name into the search box.
2. Tap their name to add them.
3. To remove someone already listed, find them and tap to remove.

A history of everything that's happened with your club's members.
Where: My Account → Clubs → "Activity."

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1. Tap "Activity" to open the log.
2. Scroll to see past events, newest first — joins, status changes, blocks, tier/date changes. This is view-only, and nothing disappears even for members who've since left.

Where you see your past payments.
Where: My Account, tap "Billing."

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1. Tap "Billing."
2. See your own personal membership upgrade history near the top.
3. Scroll to "My Membership History" — every payment toward joining or renewing any club membership.
4. To actually upgrade, tap the "Upgrade" button here — see "Upgrading Your Own Membership" for the full walkthrough.

Setting up your club's own web address, once you've bought the "Branded" package.
Where: My Account, tap "Website" (only shown if your club has Branded — see "Your Club's Site Package" if not).

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1. Tap "Website."
2. Fill in your Domain — the web address for your club.
3. Fill in how your club's email address should appear to people who receive messages from you.
4. If you want members to log in through your own branded site, fill in the technical login details provided.
5. If any of this is unfamiliar, tap "Contact Us" — our team can help you set it up.

A look at your activity on the site.
Where: Tap "My Account," then the "Stats" tab.

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1. At the top: 4 numbers at a glance — Following, Followers, Likes, and Profile Views.
2. Below that, browsable tabs: Likes Given, Likes Received, Following, Followers, Clubs Followed, Clubs Liked, and Recently Viewed — each with its own search box.